The Novartis Patient Assistance Foundation, Inc. is committed to providing access to our medicines for those most in need. If you are experiencing financial hardship and have limited or no prescription coverage for your medicines, you may be eligible to receive your Novartis medicines at no cost.
To be eligible, you must:
Be a US resident
Meet the income requirements
Have limited or no prescription coverage
Patient Assistance Program:
To provide you with the best possible customer service, we recommend that you or your physician call our hotline. You will be asked a few qualifying questions to determine your eligibility for the program, and if found eligible you will be provided with a temporary supply of medication while you fill out the patient assistance program application.
Please be advised that access to the medicines distributed through the Novartis Patient Assistance Foundation, Inc. is free of charge to all eligible patients. Novartis is not affiliated with any individual or organization that may charge patients a fee(s) to assist them in completing applications for our program. These individuals or organizations are acting independently of the Novartis Patient Assistance Foundation, Inc. and its affiliates and do not have Novartis' consent.
New Enrollment: To enroll in the Novartis PAP program select a product from the list below and follow the instructions provided:
Trileptal® (oxcarbazepine)
PAP Enrollment Process
Novartis Patient Assistance Foundation
1-800-277-2254
Enrolling in the Novartis Patient Assistance Foundation is quick and easy.
You or your physician can call Novartis at 1-800-277-2254, selecting the appropriate phone prompts. You can request a faxed application by choosing the correct prompt and entering a fax number. Applications can be downloaded in a PDF format by following the links on the right hand side of this page.
You will need to complete the upper portion of the application, and include your signature, the date and a copy of your most recent Federal Tax Return.
Your physician should complete the lower portion of the enrollment application and attach a prescription for a three-month supply. Focalin® XR and Ritalin® LA are supplied through a pharmacy card.
Qualifying individuals are eligible for up to one year of assistance, or until a prescription drug benefit becomes available to you. Upon approval, a 30 or 90-day supply of medication will be shipped directly to your physician. For Focalin® XR and Ritalin® LA, a pharmacy card will be issued.
To obtain an additional 30 or 90-day supply of medication, a refill request form (included with each shipment) must be submitted along with a new prescription, or your physician can call 1-800-277-2254 to request a refill. For Focalin® XR and Ritalin® LA refills, you must obtain a prescription from your physician and take the prescription and your pharmacy card to a retail pharmacy for a refill.